Managed IT Services

IT Tailored for your Business Needs

Let’s be honest, rarely does someone reach out for IT support on a good day.  Daily IT challenges can interrupt your business operations and cost you money.  As your business grows, the reliance on technology also continues to grow.  Most business owners find that they can no longer focus on their primary business functions and IT at the same time.

Finding the right support can be an overwhelming and scary process.  Most IT businesses operate on a break/fix model, where they only make money when your IT is not working correctly. An ineffective or inexperienced IT company can hurt your productivity and profitability.  When your IT company is a partner with aligned goals, your overall IT systems remain stable and reliable.

We are a Managed Service Provider (MSP) that provides an all-inclusive flat monthly rate for proactive monitoring and support. Our team charges labor at a discounted rate for projects and requested onsite work as your business grows.  This is a fully staffed service desk with network engineers, server engineers, cyber security analysts and desktop support.

Our team provides all your maintenance, security patches, firmware updates, and account management.  You will gain access to the same experienced technical consultants that service the Department of Defense and Federal government projects.

We are an extension of your internal staff, with our team ready to answer technical questions, address any issues, and offer you multiple solutions for your challenges.  Having access to the right IT company will save you a lot of pain in the future.  Our goals are to reduce your total cost of technology ownership, increase your productivity, and decrease your technology-related stress. We love the challenge of addressing complex problems that others shy away from!

Enter the Geeks of Glory

Managed Help Desk Support

A managed helpdesk is a component of managed IT services that allow businesses to focus on their core demands. When your business outsources its helpdesk function to Digital Fire Team, we operate as an extension of your company to provide the best technical support to your employees.

Digital Fire Team Employees

Benefits

  • Free up internal resources to work on organizational needs vs IT needs
  • Reduced costs of having in house IT personnel on staff
  • Improved security and systems performance

Maintenance

Maintenance

Operating System Patches

3rd Part Software Patches

Assest Inventory Management

Antivirus Management

Support

Quick Support

Ticketing Portal

24/7 Available Phone Support

Discounted Onsite Support

Policy Building

Reporting

Managed Server Support

Our comprehensive server management team empowers your organization with experienced administrators who carefully monitor and maintain your equipment and software.

digital fire employee working

Benefits

  • Improve service availability and reliability
  • Reduced disaster recovery times
  • Reduced cost of having certified and experienced server personnel on staff

Maintenance

Maintenance

Firmware and Operating

System Patches

Backup and Recovery

Optimization

Support

Quick Support

Account Management

Role and Service Integration

Application Support

Managed Network Support

Managed network services are functions that businesses outsource to be remotely monitored and maintained by an MSP. Services entail basic network access, hardware updates, switch configurations, firewall configurations, Internet Service Provider (ISP) support, wireless support and Virtual Private Network (VPN) support.

Outsourcing network services gives your company access to highly specialized and training network engineers to improved business operations and continuity.

managed network support

Benefits

  • Free up internal resources to work on organizational needs vs IT needs
  • Reduced costs of having in house IT personnel on staff
  • Improved security and systems performance

Maintenance

Maintenance

Firmware Updates

Configuration Backups

Performance Monitoring

Configuration Management

Support

Quick Support

VPN Support

Wireless Support

Troubleshooting

Ticketing System

Outage Assistance

VLAN Management

Ready to get Started?

Managed IT Services

Digital Fire Team technician disassembling a server

 

IT Tailored For

Your Business Needs

Let’s be honest, rarely does someone reach out for IT support on a good day.  Daily IT challenges can interrupt your business operations and cost you money.  As your business grows, the reliance on technology also continues to grow.  Most business owners find that they can no longer focus on their primary business functions and IT at the same time.

Finding the right support can be an overwhelming and scary process.  Most IT businesses operate on a break/fix model, where they only make money when your IT is not working correctly. An ineffective or inexperienced IT company can hurt your productivity and profitability.  When your IT company is a partner with aligned goals, your overall IT systems remain stable and reliable.

We are a Managed Service Provider (MSP) that provides an all-inclusive flat monthly rate for proactive monitoring and support. Our team charges labor at a discounted rate for projects and requested onsite work as your business grows.  This is a fully staffed service desk with network engineers, server engineers, cyber security analysts and desktop support.

Our team provides all your maintenance, security patches, firmware updates, and account management.  You will gain access to the same experienced technical consultants that service the Department of Defense and Federal government projects.

We are an extension of your internal staff, with our team ready to answer technical questions, address any issues, and offer you multiple solutions for your challenges.  Having access to the right IT company will save you a lot of pain in the future.  Our goals are to reduce your total cost of technology ownership, increase your productivity, and decrease your technology-related stress. We love the challenge of addressing complex problems that others shy away from!

Enter The

Geeks of Glory

Managed Helpdesk Support

A managed helpdesk is a component of managed IT services that allow businesses to focus on their core demands. When your business outsources its helpdesk function to Digital Fire Team, we operate as an extension of your company to provide the best technical support to your employees.

BENEFITS
  • Free up internal resources to work on organizational needs vs IT needs
  • Reduced costs of having in house IT personnel on staff
  • Improved security and systems performance
Maintenance

Operating System Patches
3rd Party Software Patches
Asset Inventory Management
Antivirus Management

Support

Ticketing Portal
24/7 Available Phone Support
Discounted Onsite Support
Policy Building
Reporting

Managed Server Support

Our comprehensive server management team empowers your organization with experienced administrators who carefully monitor and maintain your equipment and software.

BENEFITS
  • Improve service availability and reliability
  • Reduced disaster recovery times
  • Reduced cost of having certified and experienced server personnel on staff
Maintenance

Firmware and Operating System Patches
Backup and Recovery
Optimization

Support

Account Management
Role and Service Integration
Application Support

Managed Network Support

Managed network services are functions that businesses outsource to be remotely monitored and maintained by an MSP. Services entail basic network access, hardware updates, switch configurations, firewall configurations, Internet Service Provider (ISP) support, wireless support and Virtual Private Network (VPN) support.

Outsourcing network services gives your company access to highly specialized and training network engineers to improved business operations and continuity.

BENEFITS
  • Free up internal resources to work on organizational needs vs IT needs
  • Reduced costs of having network certified professionals on staff
  • Improved compliance and security
Maintenance

Firmware Updates
Configuration Backups
Performance Monitoring
Configuration Management

Support

VPN Support
Wireless Support
Troubleshooting
Ticketing System
Outage Assistance
VLAN Management

Ready to get started?